Office Assistant Volunteer

To assist SWOOP staff with the operation of every day office tasks. Tasks will include assisting seniors and volunteers with program information. General administrative and clerical support.

Duties of Position:

  • Answer telephone, screen and direct calls
  • Take and relay messages
  • Provide information to callers about SWOOP’s free services for seniors
  • Greet and direct persons entering our office
  • Prepare letters and documents for mailing
  • Maintain database with client and volunteer information
  • Receive and sort mail and deliveries
  • Maintain office supplies inventory
  • Maintain calendar and email
  • Filing
  • Other duties as assigned by Supervisor or Executive Director


  • Knowledge of administrative and clerical procedures
  • Knowledge of Microsoft Word and Excel computers and relevant software applications
  • Knowledge of customer service principles and practices
  • Bilingual is a must (English/Spanish)
  • Customer service experience
  • Database management
  • Organizing and planning
  • Attention to detail
  • Initiative and Reliability
  • Professional personal presentation
  • Access to reliable transportation
  • Enthusiasm about assisting those in need
  • Experience in helping seniors is helpful

Additional Requirements:

Must pass a background check. Hours are flexible. Training is provided. Volunteers hours will be accounted for. 


Email your resume to
or Call (210)558-0007 with any questions or for more details.

United Way SA
Call a Ride for Seniors
San Antonio Area Foundation
South San Antonio Chamber of Commerce
West San Antonio Chamber of Commerce Bexar County
“My mobility isn’t what it used to be, so it’s nice to know I can count on my SWOOP volunteer to get me where I need to go. Not only has he become a friend, he’s a part of my family.”